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Privacy Policy

Last Updated: June 17, 2026 | Ibill Craft · Operated by Deafnet LLC

This Privacy Policy explains how Deafnet LLC ("we," "us," or "our"), operating the Ibill Craft online store at ibillcraft.com ("Site"), collects, uses, shares, and protects your personal information when you visit our Site, make purchases, or interact with us in any way. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you place an order, create an account, contact us, or sign up for our newsletter, we may collect:

  • Name (first and last)
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by PayPal — we do not store card details)
  • Order history and preferences
  • Communications and correspondence with our team

Information Collected Automatically

When you visit ibillcraft.com, we and our service providers automatically collect certain technical information:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on the Site
  • Referring URLs and exit pages
  • Clicks and interactions on the Site
  • Cookie and session data (see Cookies section below)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order fulfillment: To process your order, arrange shipping, send confirmation emails, and provide tracking information
  • Customer service: To respond to inquiries, resolve issues, and communicate about your orders
  • Account management: To create and manage your customer account if applicable
  • Marketing (with consent): To send promotional emails, new collection announcements, and special offers — only if you've subscribed or opted in
  • Site improvement: To analyze usage patterns, optimize our Site, and improve the shopping experience
  • Fraud prevention: To detect and prevent fraudulent transactions and protect the security of our systems
  • Legal compliance: To comply with applicable laws, regulations, legal processes, and government requests

3. Cookies and Tracking Technologies

Ibill Craft uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve Site functionality.

Types of Cookies We Use

  • Essential cookies: Required for the Site to function properly (shopping cart, session management). Cannot be disabled.
  • Analytics cookies: Help us understand how visitors use our Site (Google Analytics). Collected data is anonymized.
  • Marketing cookies: Used by advertising platforms (Google Ads, Meta Ads) to show relevant ads. You can opt out via platform settings.
  • Preference cookies: Remember your settings and preferences (language, cookie consent status).

You can control cookie settings through your browser settings. Note that disabling certain cookies may affect Site functionality. Our cookie consent banner allows you to accept or decline non-essential cookies.

4. Third-Party Services and Data Sharing

We share your information with third parties only as necessary to operate our business:

  • PayPal: Payment processing. PayPal's privacy policy governs their use of your payment information. We never store credit card details.
  • Shipping carriers (USPS, UPS, FedEx): Your name and shipping address are shared to deliver your order and provide tracking.
  • Google Analytics: We use Google Analytics to analyze Site traffic. Data is anonymized and subject to Google's privacy policy.
  • Email service providers: We use email platforms to send order confirmations, shipping updates, and marketing emails (if opted in).
  • Advertising platforms: We may share anonymized data with Google Ads, Meta Ads, Microsoft Advertising, and TikTok Ads to measure ad performance and target relevant audiences.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser and our Site
  • Secure payment processing via PayPal (PCI DSS compliant)
  • Access controls limiting employee access to personal data
  • Regular security assessments of our systems and practices

Despite these measures, no online transmission or storage system is 100% secure. If you believe your account or data has been compromised, contact us immediately at [email protected].

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

  • Order records: 7 years (for tax and accounting purposes)
  • Account information: Until you request deletion
  • Marketing opt-in data: Until you unsubscribe
  • Analytics data: Up to 26 months (Google Analytics default)

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access: Request a copy of the personal data we hold about you
  • Right to correction: Request correction of inaccurate personal data
  • Right to deletion: Request deletion of your personal data (subject to legal retention requirements)
  • Right to opt-out: Opt out of marketing emails at any time by clicking "Unsubscribe" or emailing [email protected]
  • Right to data portability: Request your data in a portable format
  • Right to restrict processing: Request that we limit how we use your data
  • California residents (CCPA): Right to know what data we collect, right to delete, right to non-discrimination

To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request." We will respond within 30 days.

8. Children's Privacy

Ibill Craft is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at [email protected] and we will delete that information promptly.

9. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature. Our Site does not currently respond to DNT signals, as there is no industry-standard approach for handling DNT. However, you can limit tracking through your browser's cookie settings and privacy tools.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the new policy on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

For any questions about this Privacy Policy or our data practices:

  • Email: [email protected]
  • Phone: (909) 555-0134
  • Mail: Deafnet LLC, 16988 Reed Street, Apt. 8, Fontana, CA 92336
  • Hours: Monday–Friday, 9:00 AM – 6:00 PM EST

We respond to all privacy inquiries within 30 days.