Contact Us

What Our Customer Care Team Handles

Our dedicated customer care team at Ibill Craft is trained to assist with every aspect of your shopping experience. Whether you need help selecting the right size for our boxy tee silhouette, want to check the status of an existing order, need to modify a delivery address within our 2-hour window, or want to initiate a return under our 30-day hassle-free policy — we handle it all with care and promptness.

We also assist with questions about our fabric quality, our ring-spun and combed cotton sourcing, care instructions for our garment-washed and enzyme-washed pieces, bulk or wholesale inquiries, media and collaboration requests, and feedback on our collections. Every inquiry is reviewed by a real team member — not a bot — and we take pride in responding thoughtfully and efficiently.

For the fastest resolution, please include your order number (found in your confirmation email) in any message related to an existing purchase. For general product or sizing questions, a photo of the item in question — or the specific product name from our website — helps us give you the most accurate answer possible.

We're Here to Help

At Ibill Craft, every customer interaction matters to us. Whether you have a question about sizing, need help tracking a package, want to start a return, or just want to tell us about your favorite tee — we genuinely love hearing from the creative women who wear our clothes. Contact us anytime at [email protected] and we'll make it right.

Ibill Craft · Operated by Deafnet LLC · 16988 Reed Street, Apt. 8, Fontana, CA 92336 · (909) 555-0134