Frequently Asked Questions

Standard shipping takes 5–7 business days via USPS, UPS, or FedEx. Express shipping takes 2–3 business days, and Overnight via FedEx Priority delivers in 1 business day. Processing time is 1–2 business days before your order ships.

Yes! We offer free standard shipping on all orders of $75 or more (before tax). For orders under $75, standard shipping is $6.99. Express and Overnight shipping rates apply regardless of order total.

Yes, we ship to Alaska and Hawaii via standard shipping rates. Please note that orders to Alaska and Hawaii are not eligible for the free shipping threshold ($75+), and standard shipping rates of $6.99 apply regardless of order size. Delivery times may be slightly longer — typically 7–10 business days for AK/HI orders.

Once your order ships, you'll receive a shipping confirmation email with a tracking number and a link to track your package in real time. If you don't receive a tracking email within 3 business days of placing your order, please check your spam folder or contact us at [email protected].

We ship via USPS, UPS, and FedEx depending on your location and selected shipping method. Overnight orders are shipped exclusively via FedEx Priority to ensure reliable next-day delivery.

We offer hassle-free returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with all tags still attached. Sale items and customized pieces are final sale and not eligible for return.

Email [email protected] with your order number and the items you'd like to return. We'll send you a return authorization and detailed instructions. Once we receive and inspect your return, refunds are processed within 5–10 business days to your original payment method.

Once we receive your returned item and verify it meets our return conditions, we process refunds within 5–10 business days. Refunds are issued to your original payment method (PayPal account, or card on file with PayPal). Depending on your bank, the credit may take an additional 2–5 business days to appear.

Yes! We love exchanges. Email [email protected] within 30 days of delivery with your order number and the size you'd like instead. If the requested size is in stock, we'll process the exchange and ship your new item once we receive your return. Exchanges are free of charge.

We sincerely apologize if your item arrived damaged. Please email [email protected] within 7 days of delivery with photos of the damage and your order number. We will send a replacement at no charge or issue a full refund — whatever you prefer. We cover all shipping costs for defective returns.

All Ibill Craft boxy tees are available in XS, S, M, L, XL, and 2XL. Our sizing is designed to be inclusive and flattering across the full size range. See our detailed size chart on each product page for chest, waist, and hip measurements in both inches and centimeters.

Our boxy tees are designed with an intentional relaxed, slightly oversized fit. For a classic boxy look that sits comfortably, choose your standard size based on your chest measurement. For a more extreme oversized look, size up by one. Our size chart on each product page includes detailed measurements to help you decide.

To keep your Ibill Craft tee looking its best: machine wash cold on a gentle cycle, wash inside out to protect the print, use mild detergent without bleach, tumble dry on low heat or hang to dry, and avoid ironing directly on the print. For garment-dyed or tie-dye pieces, wash separately for the first 1–2 washes to prevent color transfer. Following these care instructions will keep your tee looking and feeling great through hundreds of wears.

We accept PayPal, Visa, Mastercard, American Express, and Discover through PayPal's secure checkout system. All transactions are encrypted with 256-bit SSL technology. We do not store your payment information on our servers.

Absolutely. All checkout transactions are processed through PayPal's bank-level secure payment system with 256-bit SSL encryption. Your financial information is never stored on Ibill Craft's servers. Look for the lock icon in your browser's address bar to confirm you're on a secure connection.

Only one discount or promo code can be applied per order. Discount codes cannot be combined with other promotions or applied to sale items unless specifically stated. Codes are case-sensitive — enter them exactly as provided.

We do offer bulk pricing for orders of 12 or more of the same style. Please contact us at [email protected] with the subject line "Bulk Order Inquiry" and details about what you're looking for. We'll respond within 1–2 business days with pricing and availability information.

Yes, we offer Ibill Craft digital gift cards in denominations of $25, $50, $75, and 00. Gift cards are delivered via email and can be used on any order at ibillcraft.com. Gift cards do not expire and cannot be exchanged for cash. Email [email protected] to purchase a gift card.